Argus Sentinel mobile help center
Set up protection, understand a warning, or fix a problem on your Android phone.
These guides use the labels in the current mobile app. Android permission screens can differ by phone and Android version. If your app has the older Settings screen, look there for the same feature names.
Start here
- Create an account and sign in. With email registration, verify your email and complete your first sign-in within 24 hours.
- Complete the setup tour. Allow Usage access, the VPN connection, and Notifications when requested. Return to Argus after each Android settings screen.
- Allow Display over other apps for the Application Blocked screen. Camera access is optional and is used for device pairing.
- Open Preferences and check that Real-time Background Monitoring and Network Protection and Telemetry Collection are enabled.
- Scan an installed app or downloaded APK and learn where results appear.
- Optionally enable Gmail and message protection or link trusted devices.
Protection depends on the features and permissions you enable. An active status, a safe scan result, or 100% coverage is not a guarantee that every threat will be detected.
Find a guide
| Guide | What you can do |
|---|---|
| Account and sign-in | Register, verify your email, use Google sign-in, reset your password, and resolve login errors. |
| Background protection | Restore monitoring, manage permissions and battery restrictions, and understand quarantine. |
| Network protection and VPN | Enable network protection, handle VPN conflicts, and troubleshoot lost connections. |
| Connection map | Distinguish live and sample traffic, interpret blocked connections, and open saved network logs. |
| Linked devices and family protection | Pair devices, control sharing, manage website policies, and check delayed updates. |
| Frequently asked questions | Understand dashboard results, customise the app, and find common answers. |
| Scanning and threat handling | Scan apps and APKs, review findings, uninstall threats, and handle possible false positives. |
| Gmail and message protection | Authorise Gmail, review flagged email, move email to spam, and enable message checks. |
| Privacy and permissions | Understand access requests, online processing, family sharing, and your controls. |
| Reports, troubleshooting, and support | Export reports, find downloaded logs, clear history, and prepare a useful support request. |
Find controls on the dashboard
Open the menu (☰) for:
- App preferences: notifications, theme, language availability, and dashboard layout.
- Detection preferences: Gmail, network protection, and background monitoring.
- App exceptions: network blocking, network allowances, and monitoring exclusions.
- Logs and Downloaded logs: export and open reports.
- Link a device and View linked devices: family setup and summaries.
- Logout: sign out of your account.
The navigation bar also provides Preferences, Exceptions, Logs, and Family shortcuts. Their position can change with your dashboard layout. Use Help > Take a tour to revisit the dashboard walkthrough.
Get help with a common issue
- Verification email missing or expired
- Protection stops while the screen is off
- Internet or another VPN stops working
- Map shows unfamiliar apps or countries
- A trusted app is flagged
- Gmail protection is enabled but there are no alerts
- A family device has stopped updating
For personal assistance, use Help > Report an issue or the Argus Sentinel contact page. Read what to include in a support request before sharing reports.